diskGO® Portable USB Hard Drive

Category: External Storage

 

The diskGO® Portable Hard Drive is an ideal storage solution for users on the go.

With large storage capacities available, there is plenty of space for a library of photos, videos, MP3s, documents, and more.  Simply plug the attached USB cable into an available USB port to begin backing up data – no software is needed to install.  Both PC and Mac compatible, the diskGO Portable Hard Drive is an excellent storage option for both operating systems.

The rugged aluminum case is both stylish and functional, providing cooling and durability.  A built-in USB cable supplies power, eliminating the need to carry extra cables.  The diskGO Portable Hard Drive is perfect for protecting precious data from accidental loss and assist with disaster recovery.

Easy to Use – simply plug into an available USB port to start backing up data.  No software needed to install.

Backward Compatible – also works with USB 2.0 computers and devices

Disaster Prevention – Protect digital photos, music, videos, documents, and other important files from loss.

Rugged – high grade aluminum casing provides cooling and durability

USB Powered – no extra power adapter needed

Warranty – Three-year warranty and toll-free technical assistance

General

Capacity*

320GB / 500GB / 1TB

Dimensions

132.00mm x 83.80mm x 15.25mm

Weight

0.4 lbs

Power Source

USB Powered (built-in USB cable)

Operating Temperature

0°C - 70°C

Storage Temperature

-20°C - 80°C

Warranty

Three years

Support

Toll-free tech support

What’s in the box

Portable USB Hard Drive, USB extension cable, and user manual

*Some capacity used for formatting and not available for storage


Performance

   

Transfer Rate

Up to 480Mb/s (depending on connection)

 

Compatibility

 

 

System Compatibility

Windows XP and higher / Mac OS X 10.4 and higher

Interface

USB 2.0**

File System

NTFS

**Also works with USB 3.0 computers and other host devices

 Available for purchase at these authorized resellers:

    

       

If you don't see your preferred reseller listed above, please click here for a complete list of authorized resellers.  If you need assistance, please call us at (800) 259-8989.

EDGE products are also available through leading distributors:

        

 

 

  Spider FAQ

  • 1. How do I store and access files from my DiskGO hard drive using Windows?

    1) Connect the USB cable to the DiskGO hard drive and plug the other end into an available USB port of the computer

    2) The DiskGO hard drive will appear as a Hard Disk Drive in “Computer” or “My Computer”   The drive icon will appear with the volume name “DISKGO”

    3) Once your drive appears, you can then store and access files on it the same way you would on your computer’s main hard drive.  Copy and paste or drag and drop files directly to the drive

  • 2. How do I store and access files from my DiskGO hard drive using a Mac?

    1) Connect the USB cable to the DiskGO hard drive and plug the other end into an available USB port of the computer

    2) The DiskGO hard drive will appear as an external drive on the Mac OS desktop.  The drive icon will appear with the volume name “DISKGO.”  See FAQ on formatting for Mac if your DiskGO hard drive is not recognized

    3) Once your drive appears, you can then store and access files on it the same way you would on your computer’s main hard drive.  Copy and paste or drag and drop files directly to the drive

  • 3. How do I format the DiskGO hard drive for use with a Mac?

    This device is preformatted using the NTFS file system and will initially only be recognized in Windows.  In order to use with a Mac, you will first need to format this device using Disk Utility.  WARNING:  All data will be erased.  Back up your files on a Windows computer before formatting.

    1)      Connect the DiskGO hard drive to the USB port of the Mac

    2)      Launch Disk Utility (Applications à Utilities)

    3)      Locate the DiskGO in the left pane of Disk Utility and select it

    4)      Click on the Erase tab at the top of the window

    5)      Next to Format, click the dropdown and select Mac OS Extended (Journaled) if you intend to use this device ONLY in a Mac environment.  If you wish to use this device in both Windows and Mac environments, select MS-DOS (FAT).  NOTE:  If you choose to format as FAT, you will be unable to store individual files of 4GB or larger on the DiskGO hard drive.

    6)      Provide the drive an easily recognizable name

     

    7)      Click the Erase button and then again to confirm

  • 4. What operating systems support DiskGO hard drives?

    Windows XP and higher or Mac OS X 10.4 and higher

  • 5. I get an error when I disconnect my DiskGO hard drive from a Mac. Why does this happen?

    You must first “eject” the drive labeled “DISKGO” before logging out. The Mac will consider this a “safe removal” of the drive and will not produce the error when unplugging the DiskGO.

  • 6. In Windows, what is the proper way to disconnect my DiskGO hard drive after I have finished using?

    The DiskGO hard drive is supported by Windows XP and higher.  To disconnect, simply unplug the USB cable when the drive is not active (when the activity light is not blinking).