Press Releases

EDGE Memory Announces New Website and Support System

Details: Published on Wednesday, 09 October 2013 00:39

EDGE is excited to announce the release of a new and improved website to provide customers with an enhanced online experience. EDGEMemory.com features a sleek, intuitive interface with rich online content that is easy to navigate.

DALLAS (October 9, 2013) – EDGE Memory, a leading U.S.-based supplier of memory and storage upgrades, today announced the release of a new and improved website to provide customers with an enhanced online experience. EDGEMemory.com features a sleek, intuitive interface with rich online content that is easy to navigate.

“We listened to our customer’s feedback and specifically redesigned the site for them”, says Brandi Rocha, Marketing Manager at EDGE. “The new interface is easy to navigate and provides more detailed product information than ever before. Visitors can read about industry trends, submit online support tickets, download datasheets, and stay connected to the EDGE team.”

Highlights for the new EDGEMemory.com include:

New Structure and Navigation: Completely redesigned layout from the ground up with intuitive menu navigation.
Online Support Ticket System: Customers can now submit support requests online, track the progress of their ticket in real time, and interact with our expert support team in Austin, TX.
Detailed Product Pages: Improved product pages provide features and benefits, technical specifications, downloadable datasheets and software, support FAQs and more.
New Forums: Users can hold discussions about EDGE products, latest industry news, tips for maximizing system performance, and more. Moderated by our top level techs.
Community Information: Stay up-to-date on what’s happening at EDGE and within the channel. Take a peek into the EDGE manufacturing process, stay updated on industry trends, read the latest press releases, and more.

The new EDGEMemory.com has been available through a beta launch for the past month, receiving positive feedback. The site will continue its evolution in 2014 introducing improved content, more online tools, and ongoing visual enhancements.

ABOUT EDGE MEMORY

EDGE Memory is a leading supplier of DRAM and flash memory upgrades, storage devices and solid state drive technology. All EDGE products are produced in our U.S. based state-of-the-art ISO-9001:2008 facility. EDGE products are available through leading U.S. resellers including CDW, PC Connection, PC Mall, MoreDirect, TechDepot (an Office Depot Company), Zones, and through distribution at D&H Distributing, Ingram Micro, and Synnex Corporation.