For detailed setup instructions, please download the Quick Start Guide from the Downloads section of this product page.
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The DiskGO Secure Pro utilizes mandatory encryption, securing 100% of stored data. Any files saved to the device are automatically encrypted and require a password to access. It is not possible to store unencrypted files to this device.
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As an increased security measure, the DiskGO Secure Pro requires strong passwords that adhere to the following: Passwords must be between eight and sixteen characters and contain at least one uppercase, lowercase, and numeric character.
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There are no hints or back doors available to retrieve a lost password. It is imperative that your password is remembered. If your password is difficult to remember, it is recommended that you write the password down and store in a safe place.
If you lose your password, you must reset your device. Important: this will perform a format and subsequently erase all data saved. To reset, you must input a wrong password eight consecutive times. After resetting the flash drive, you must go through the setup procedure to begin using the DiskGO Secure Flash Drive again.
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DiskGO C2, Mini, Micro, GUARDIAN, Secure Pro, and USB 3.0: Windows XP and higher / Mac OS X 10.4 and higher
DiskGO Secure C2 and Secure USB 3.0: Windows XP, Vista, and 7 / Mac OS X and higher
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You must first “eject” the drive labeled “SECURE” before logging out. The Mac will consider this a “safe removal” of the drive and will not produce the error when unplugging the DiskGO.
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