1) Plug the DiskGO flash drive into an available USB port of a computer

2) The DiskGO flash drive will appear as a removable storage device in “Computer” or “My  Computer.”  The drive icon will appear with the volume name “DISKGO”

3) Once your drive appears, you can then store and access files on it the same way you would on your computer’s main hard drive.  Copy and paste or drag and drop files directly to the drive

1) Plug the DiskGO flash drive into an available USB port of a computer

2) The DiskGO flash drive will appear as an external drive on the Mac OS desktop.  The drive icon will appear with the volume name “DISKGO”

3) Once your drive appears, you can then store and access files on it the same way you would on your computer’s main hard drive.  Copy and paste or drag and drop files directly to the drive

DiskGO flash drives come pre-formatted in the FAT32 file system.  This file system is compatible with both Windows and Mac systems, but does not allow for individual files of 4GB or larger to be stored on the device.  To store single files 4GB and larger on a flash drive, the flash drive must be formatted as NTFS in Windows or Mac OS Extended in Mac OS X.  These formats eliminate the 4GB file limitation, but the flash drive then becomes only Windows compatible (NTFS) or Mac compatible (Mac OS Extended) unless formatted back to FAT32.

WARNING:  All data will be erased during the below instructions.  Please back up your files before formatting.

To format the DiskGO flash drive as NTFS in Windows

1)      Browse to Computer (or My Computer) and right-click on the drive labeled DISKGO

2)      Select Format

3)      Choose NTFS as the file system

4)      Provide the drive an easily recognizable name

5)      Select Quick Format

6)      Click on Start and allow the formatting to complete before closing the format tool

To format the DiskGO flash drive as Mac OS Extended in MAC OS X

1)      Connect the DiskGO flash drive to the USB port of a Mac

2)      Launch Disk Utility (Applications à Utilities)

3)      Locate the DiskGO in the left pane of Disk Utility and select it

4)      Click on the Erase tab at the top of the window

5)      Next to Format, click the dropdown and select Mac OS Extended (Journaled)

6)      Provide the drive an easily recognizable name

7)      Click the Erase button and then again to confirm

DiskGO C2, Mini, Micro, GUARDIAN, Secure Pro, and USB 3.0:  Windows XP and higher / Mac OS X 10.4 and higher

DiskGO Secure C2 and Secure USB 3.0:  Windows XP, Vista, and 7 / Mac OS X and higher

You must first “eject” the drive labeled “DISKGO” before logging out. The Mac will consider this a “safe removal” of the drive and will not produce the error when unplugging the DiskGO.

DiskGO flash drives are supported by Windows XP and higher.  To disconnect, simply unplug the flash drive when it is not active (when the activity light is not blinking).

Browse to the contents of the DiskGO Secure flash drive and open the file CA_EDGEmobile.exe.  If it is your first time using the application, the on-screen wizard will guide you through the steps needed to set up your encrypted drive.

After the CryptArchiver setup wizard is completed, an encrypted drive is created.  This drive is stored in the form of a single file with the extension ‘.krp’ and can be viewed within the folder ‘CryptArchiverFiles’ on your flash drive.  This file actually stores all of the data that you copy into the encrypted drive.  When this file is loaded through the application, the drive shows as a removable drive in Computer (just like a flash drive).  When you copy files into this drive, the files are stored and encrypted within the .krp file you created.

Using CryptArchiver, you will have to load your encrypted drive each time you run the application.  Click on Load Drive, select the file you wish to load from the dropdown menu, and input your password.

In order to maintain a high level of security, CryptArchiver does not offer any password hints.  If you are unable to remember your password, there is no way to retrieve your data.  If using a complex or hard to remember password, we recommend writing your password down and storing it in a safe place.

Automatic drives expand and decrease in size as you add and delete data.  For fixed drives, you must determine the size of the drive prior to creating it because its size cannot be modified later.

For example, if you create an automatic drive and place 50MB worth of data into it, the drive will be 50MB in size.  If you delete 10MB worth of that data, the drive will be 40MB in size.  If you create a fixed drive at 100MB and place 50MB worth of data into it, the size of the drive will remain 100MB regardless of what data you add or delete from it.  Automatic vaults take no time to create while fixed drives require some time to set up before use (the larger the vault size, the longer it takes to create).

Automatic drives encrypt data at a slower pace in comparison to fixed drives, however.  We recommend automatic drives for encrypting small amounts of data (such as WORD or EXCEL files), and fixed drives for encrypting large amounts of data (such as videos or other media).

If encrypting data using an automatic drive is taking too long, try creating a fixed drive instead.  Fixed droves take longer to create, but are faster at encrypting data.

When you are finished using CryptArchiver, it is very important to select ‘Unload and Exit’ from the toolbar before unplugging your flash drive from your computer.  This ensures that your data is encrypted properly.  If you remove your flash drive while an encrypted drive is loaded, you are running the risk of your data within that drive becoming corrupt.

In order to setup CryptArchiver in Windows 10 please click below link to step by step instructions.

How to setup CryptArchiver (Win10)